Terms of Use

Last updated: 22 July 2026

These Terms of Use (“Terms”) set out the basis on which you may use the website at dentaltreatmentabroad.co.uk (the “Website”) and the introduction and coordination service provided by Dental Treatment Abroad (“DTA”, “we”, “us”, “our”). Please read them carefully. By using the Website or submitting an enquiry, you confirm that you accept these Terms.

If you do not agree to these Terms, please do not use the Website or our service.

Who we are and how to contact us

Dental Treatment Abroad is a UK-based patient-coordination and introduction service. We work online, and you can reach us by email or WhatsApp during our business hours.

• Service operated by: Dental Treatment Abroad
• Email: hello@dentaltreatmentabroad.co.uk
• WhatsApp: +40 727 506 445
• Hours: Monday to Friday, 09:00–18:00 UK time

The best way to reach us is by email at hello@dentaltreatmentabroad.co.uk. We aim to respond during our stated hours.

What we do and what we do not do

DTA is an introduction and coordination service. What that means in practice:

• We introduce and coordinate UK patients with one vetted partner dental clinic in Bucharest, Romania, for treatments including implants, veneers, crowns, All-on-4 and full-mouth restoration.
• We pass the details you give us to that clinic so it can prepare a treatment quote and recommendation, and we relay the clinic’s response back to you and reply to your questions.

We are not a dental provider. DTA does not itself provide any dental or medical treatment, and we do not give clinical or medical advice. Nothing on the Website, and nothing we say to you, is clinical advice or a diagnosis, and it should not be relied on as such. Using our service does not create a dentist–patient relationship between you and DTA.

The partner clinic is an independent business, registered in Romania with the Romanian College of Dental Surgeons. The clinic states that it operates in compliance with EU Medical Devices Regulation (MDR) 2017/745. Those are the clinic’s own registrations and compliance statements. They are matters for the clinic, and we do not adopt or guarantee them as our own.

The clinical assessment, the treatment itself and the treatment contract are strictly between you and the clinic. Any dentist–patient relationship is formed with the clinic rather than with us. You should satisfy yourself about the clinic, its clinicians and the proposed treatment, and raise any clinical questions directly with the clinic before agreeing to proceed.

Quotes, savings and costs

• Enquiring is free and no-obligation. Asking us for a quote costs you nothing and places you under no obligation to go ahead with any treatment.
• If you decide to proceed, you pay the clinic directly. DTA does not take payment for treatment. The price, payment terms and treatment contract are agreed between you and the clinic.
• Quotes are indicative until confirmed in writing. Any quote or estimate you receive through us is provisional. It is only confirmed once the clinic has carried out its own clinical review and confirmed the treatment and price to you in writing. Prices can change following clinical assessment (for example, if further or different treatment is needed).
• Savings figures are illustrative. Where the Website or our communications show potential savings, these are illustrative comparisons against typical UK private dental fees. They are examples rather than promises, and they will not necessarily reflect what you would pay in your own case. Your actual costs depend on your clinical needs and the clinic’s confirmed quote, and you may need to budget for additional items such as travel, accommodation and any follow-up or aftercare.

For transparency: DTA is remunerated through a referral/commission arrangement with the clinic. This does not add to the price you pay or affect the free, no-obligation nature of enquiring.

No guarantee of clinical outcomes

We cannot and do not guarantee any particular clinical result, outcome or level of satisfaction. Dental treatment carries inherent risks, and outcomes depend on your individual circumstances and on the clinical care provided by the clinic. Responsibility for the treatment and its outcome rests with the clinic that provides it. Any warranty, guarantee or aftercare relating to treatment is a matter between you and the clinic under your contract with them.

Your responsibilities and acceptable use of the Website

When you use the Website and our service, you agree to:

• provide information that is accurate, complete and your own to share, and keep it up to date;
• use the Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the Website by, anyone else;
• not misuse the Website by knowingly introducing viruses or other harmful material, attempting to gain unauthorised access to the Website or its underlying systems or interfering with its proper working;
• not copy, scrape, republish or exploit the Website’s content except as permitted in these Terms or by law; and
• not use the Website or our service to send unlawful, abusive or misleading content.

We may suspend, restrict or withdraw access to the Website, or decline to progress an enquiry, where we reasonably consider it necessary: for example, to protect the Website, the clinic or other users, or where these Terms have not been followed.

Availability of the Website

We aim to keep the Website available and working properly, but we do not guarantee that it will always be available or uninterrupted. Access is provided on a temporary basis, and we may suspend, withdraw or change all or any part of the Website. Where we can reasonably do so, we will give you notice of any planned suspension or withdrawal. We are not responsible for the Website being unavailable for reasons outside our reasonable control. This does not affect the liabilities we do not exclude or limit, which are set out in the “Limitation of liability” section below.

Intellectual property

All content on the Website, including text, graphics, logos, images, page layout and design, is owned by DTA or its licensors and is protected by intellectual property laws. You may view and print pages for your own personal, non-commercial use in connection with considering our service. You must not otherwise copy, reproduce, distribute, adapt or commercially exploit any part of the Website without our prior written permission. “Dental Treatment Abroad” and our logo are our trade marks and may not be used without our permission.

Limitation of liability

Please read this section carefully.

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so. In particular, we do not exclude or limit our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• your rights under the Consumer Rights Act 2015, including our duty to provide any service to you with reasonable care and skill; or
• any other liability that cannot be excluded or limited under the law of England and Wales.

Subject to that, and because DTA is an introduction and coordination service rather than a provider of dental treatment:

• we are not responsible or liable for the clinical assessment, treatment, advice, conduct, outcomes or aftercare provided by the clinic, which are a matter between you and the clinic under your contract with them;
• we provide the Website and our service with reasonable care and skill, but we do not warrant that the Website or its content is accurate, complete or error-free, and any illustrative information (such as example savings) is provided for general guidance only; and
• we are not liable for any loss or damage that is not reasonably foreseeable. Loss or damage is reasonably foreseeable if it was an obvious consequence of something we did wrong, or was contemplated by you and us when you started using our service.

Because our service is offered for your personal use, we do not provide it for commercial or business purposes, and we are not liable for any loss of profit, loss of business, business interruption or loss of business opportunity.

If we are found liable to you for any matter arising from your use of the Website or our introduction and coordination service, then subject to the liabilities above that we do not exclude or limit, our total liability to you is limited to £100. This reflects that enquiring and using our introduction service is free of charge to you. Nothing in this cap excludes any loss you could fairly recover under the liabilities we do not limit above.

Your rights as a consumer under the law of England and Wales are not affected by these Terms.

Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to our service or to legal requirements. The version that applies is the one published on the Website when you use it, and the “Last updated” date above shows when it was last changed. Please check back periodically.

Governing law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or your use of the Website, are governed by the law of England and Wales. You and we agree that the courts of England and Wales have jurisdiction, except that if you live elsewhere in the United Kingdom you may also bring proceedings in the courts of the part of the United Kingdom in which you live. Nothing in this section removes any right you have as a consumer to bring proceedings in your local courts.

How to contact us

If you have any questions about these Terms or our service, please email us at hello@dentaltreatmentabroad.co.uk. We are available Monday to Friday, 09:00–18:00 UK time.